CUSTOMER INFORMATION
Returns & refunds
Our 30-day return process and how to contact us.
<section><h2>30-day returns</h2><p>You may request a return within 30 days of receiving your order. To qualify for our voluntary return offer, the item must be unused and in its original packaging. Please provide your order number or proof of purchase.</p></section><section><h2>How to request a return</h2><p>Email <a href="mailto:gigicutebabe@gmail.com">gigicutebabe@gmail.com</a> with your order number, the item you want to return and the reason. Contact us before shipping anything back so we can provide the appropriate return instructions and address.</p></section><section><h2>Return shipping costs</h2><p>The customer pays return shipping costs unless applicable law requires otherwise. We recommend using a trackable shipping service and retaining proof of postage.</p></section><section><h2>Damaged or incorrect items</h2><p>Check your order when it arrives. If an item is damaged or incorrect, contact <a href="mailto:gigicutebabe@gmail.com">gigicutebabe@gmail.com</a> with your order number and a description of the problem. Photos, if available, can help us investigate and provide the appropriate resolution.</p></section><section><h2>Refunds</h2><p>We will inspect returned items and notify you of the outcome. Approved refunds are made to the original payment method. Your bank or payment provider may need additional time to post the refund.</p><p>If you have a question about a refund or an exchange, contact us before returning the item. Return shipping costs are not refunded unless required by applicable law.</p></section><section><h2>Your rights</h2><p>This voluntary return offer does not limit any mandatory consumer rights that apply to your purchase.</p></section><section><h2>Contact</h2><p>BreadCove is operated by 正耀貿易有限公司.</p><p>Business address: 中国香港九龍新蒲崗大有街2-4号旺景工業大樓10樓E01室, Hong Kong.</p><p>Customer support: <a href="mailto:gigicutebabe@gmail.com">gigicutebabe@gmail.com</a>.</p><p>This business address is not a confirmed return destination. Contact us for return instructions before sending a parcel.</p></section>
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